ConfigureComPlusInstall: Error 0x8004e00f: Failed to find collection object for application But it still won’t install WD Backup. I have the same problem with a new laptop running Windows 10. I tired the Install repairs as described but it didn’t help. Wd My Passport free download - Recover My Files, My Movies, My WiFi Router, and many more programs WD Drive Utilities for Windows. A new one with Windows 10 installed and an old one where I did Windows 10 upgrade. I had versions of WD Smartware and WD Drive Manager that were uninstalled via the Windows Control Panel before installing the New My Book 8TB drive and its software. It does exactly what it says on the box. Has anyone found a solution yet? This feature makes HUTIL operating system independent and a better testing tool, in general, than those designed for use within Windows. I tried the same thing with Norton. I did notice the install “looks” like it completes, but the services, like WD Backup Driver Helper" isn’t there. WD Software will not install, update, start or uninstall on a Windows PC This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. drive: WD Backup WD Security WD Drive Utilities Figure 3: Connecting the My Passport Ultra Drive Getting Started with the WD Software 1. Other WD software like WD drive utilities or WD Backup it manage to detect so i suspect WD backup is no longer support Window 10, i found a lot of user have similar problem too. Page 52 Start > All Programs > Western Digital > WD Apps > WD Drive Utilities See Figure 4 on page 10. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. Description: WDDriveService.exe is not essential for Windows and will often cause problems. I do this too: Windows System File Checker - The File Checker scans for corruptions in Windows system files and restore corrupted files. Install WD Discovery for Windows. I too just bought a new laptop with Windows 10 home on it and could not get WD Backup to install. Was this problem finally resolved??? Icons are on start page. Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver … This update is only for products that originally shipped with WD SmartWare and will not function on previous generations of products. Download WD Drive Utilities - Manage, tweak the functionality and diagnose potential problems you suspect with your Western Digital drive using this straightforward tool All other WD products install and work fine, just WD Backup doesn’t. 3. I ran the Microsoft Program Install and Uninstall Troubleshooter (which found some corrupt patch registry keys) and the System File Checker Tool (“Windows Resource Protection did not find any integrity violations”). Download the Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) and follow the instructions provided to complete the installation. If you have more than one supported My Passport drive connected to your computer, select the one that you want to check. If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. Can you help me? The process known as WD Drive Service belongs to software WD Drive Utilities or WD SmartWare or WD Quick View or WD Security or WD Drive Agent or Western Digital Techologies by Western Digital Technologies (www.wdc.com) or Western Digital (www.wdc.com). You can also download and run the WD Discovery.exe file to install WD Drive Utilities. Finally, the Drive Erase control needs less of a description. Install required packages: I have just bought My Passport and followed the prompts to install Backup, Security & Drive Utilities. WD SES. Installation was not able to complete. Double-click the WD Apps Setup file that appears in the listing for the drive in your computer’s file management utility to display the … WD Drive Utilities only supports Windows 10/8.1/8/7. It seems to work for me now. With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. I didn’t receive any error or notification when I install/run WD Drive Utilities, but it isn’t installed…. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Western Digital Discovery for Mac. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. With this program, you can check the SMART health status; perform quick/comprehensive drive diagnostic tests; change sleep timer settings of … Users should download Acronis True Image for Western Digital to back up their drives.) WD SES. Attach the power supply cable. Bad power cable or data cable connection. Click the Next option to view the Installation Type. Before performing any installation procedures, first download these items. Select Device Manager. The supported versions of the Mac operating system are 10.9 to 10.15.To know how to download and install the WD Discovery application on your Mac … I am also running on Windows 10. Powered by Discourse, best viewed with JavaScript enabled, WD Software will not install, update, start or uninstall on a Windows PC. Installing a WD hard drive takes just a few simple steps. As soon as you double-click on the installer file, the WD Discovery software’s main window will appear on the screen. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. (Icons on home screen) but will not install WD Backup. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. Since 1 year I use WD Backup at the end of every working day. WD Security for Windows. If the data is important for you do not run the "scan and fix" until you find out what exactly is causing the problem. WD SmartWare (Support for WD SmartWare has ended. - Please refer to Microsoft Article Fix problems that block programs from being installed or removed that corrrects issues on a Windows PC when there are issues installing, updating, starting or uninstalling WD Software. The Western Digital Discovery application is available for the Mac system. This update is only for products that originally shipped with WD SmartWare and will not function on previous generations of products. Now, under the Software for Mac tab, select WD drive utilities for Mac. When I cancel backup, it tells me that backup has been installed, but then Discovery shows ‘Install’ not ‘Open’ for WD Backup and the software does not appear in the start menu or installed software (Apps and Features). Security & Drive Utilities have loaded fine, but Backup will not install. Wait patiently till the WD Drive Utilities software is installed. Update the drive firmware; Update the software. WD Drive Utilities: allows you to keep your drive performing at its best, and includes sleep, health, RAID settings, and drive erase features WD Security: implements password protection and … Description: WDDriveService.exe is not essential … WD Drive Utilities is a Windows utility that enables you to configure, manage, and diagnose Western Digital hard disks. I would recommend testing the drive on a PC that recognizes it with WD Data Lifeguard Diagnostic tool and see if the drive passes both the quick and the extended tests. By default WD My Passport Drive supports only Windows and OS X. Same here for latest Windows 10, 1809. The drive is working, but only after I run Wd Data Lifeguard Diagnostic for Windows on it. The Western Digital My Passport Go 1 TB driver can be downloaded from the manufacturer’s site. I had the exact same error messages that “FiloTheOriginal” posted" in my version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file. I’m using Windows 10 and trying to install my new WD portable Passport. WD Backup seems to be installing, and when I try to backup, it cannot find the WD drive. Attach the SATA or PATA interface cable (not included). WDDriveUtilitiesSetup_for_web_2.0.0.48 don’t install. Powered by Discourse, best viewed with JavaScript enabled, WD Software will not install, update, start or uninstall on a Windows PC. Close the computer and turn it on. I have the same issue. ConfigureComPlusInstall: Error 0x8004e00f: Failed to verify applications 4. Right click on the driver and click on Update Driver Software. WD Support: No, esa respuesta no soluciona nada. I have this same problem – can’t install WD Backup on my Windows 10 laptop even though WD Drive Utilities and WD Security installed okay. This answer explains how to fix WD Software install, uninstall and update issues on Windows PC. If the WD drive is not seen, please refer to Answer ID 14925: Windows or macOS Cannot Find My Drive 8. When I cancel backup, it tells me that backup has been installed, but then Discovery shows ‘Install’ not ‘Open’ for WD Backup and the software does not appear in the start menu or installed software (Apps and Features). Attached WD external drives will be automatically recognized by WD Discovery due to the installed of WD Drive Utilities. WD Backup seems to be installing, and when I try to backup, it cannot find the WD drive. Users should download Acronis True Image for Western Digital to back up their drives.) Read the WD Drive Utilities description and click Download. ... Hi, the issue is the WD Backup unable to detect the drive. Mount the drive in a 3.5" device bay. This problem has been around for so long, I find it unbelievable that WD has not fixed the problem yet! 2. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. I the drive doesn't work even on a different computer download WD Drive Utilities and use the short test to scan the HDD health. Get utils for WD My Passport Drive. I’m very disappointed about this problem. The WD Drive Utilities is available for the systems also. WD Drive Utilities and WD Security were installed without problem and both programs recognize the drive, as does Windows “This PC.” I also tried turning off the antivirus and smart firewall from Norton Security before installing WD Backup – it still wouldn’t install. Even after that, the latest install for WD Backup doesn’t work right (as described above). Action start 15:42:01: ConfigureComPlusInstall. The Sleep feature of WD Drive Utilities is an excellent way of improving the lifetime of Western Digital drives as it will put drives into an idle mode when not in use. I have two computers. If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. WDDriveService.exe file information WDDriveService.exe process in Windows Task Manager. You can try below mentioned link-. WD Backup. Hey there wacoachrusso, If the drive works fine on another system then I wouldn't think the problem is with the drive. The easiest would be installing Linux to a secondary drive or virtual machine. WD Backup. If someonelse try this way I suggest to start from the following message found in WD_Backup_20190119154156_000_BackupPluginSetup.log file: MSI (s) (3C:90) [15:42:01:769]: Invoking remote custom action. Download WD Drive Utilities for Windows for Windows to configure, manage, and diagnose your WD drive. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. Then, you can restart computer to see … Connect the power adapter to your WD My Book drive and turn it on. Search for your product and click Submit. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. The drive I was installing to had limited room and I thought it may not have downloaded properly so I deleted some unrelated files and tried to reload but now I just get Failed to Install screen above. Same problem here, and the posted solution did nothing. 1. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. Then tried to install WD Backup again – it still doesn’t install. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. But the old computer will only install Security and Utilities. Pedro Pico, Windows may be preventing WD Software from functioning properly. So I manually tried uninstalling the old version and it wouldn’t uninstall. Fix WD external hard drive not working/responding issue. If its a WD drive, try Mapping the drive in File Explorer. Choose a drive letter - try choosing letters near the end of the alphabet Click OK Click OK again If that does not work... Press Windows key + X Click Device Manager Expand Disk drives Right click the external drive Click uninstall Exit Device Manager, restart then check if its detected. I use Norton Cloud backup right now, but trying to get off the cloud. Samsung's HUTIL tool is available as an ISO image for burning to a CD or USB drive. DLL: C:\WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall pedropico1 February 7, 2019, 11:22pm Scroll down to the WD My Passport Ultra Downloads section and click the + button beside the WD Drive Utilities for Windows option. What’s the problem? The WD drive utilities software allows you to configure, manage, and recognize your WD drive. The problem exists on the USB cable.< /p> 2. Next, double-click the Western Digital application setup file that is displayed in the computer’s file management utility to view the Western Digital application Setup Wizard. What version of Windows 10 are you using? I searched for a solution but after 5 hours I gave up. WD_Utilities_Installer_for_Mac_2_1_1_80.dmg WD Drive Utilities Installer.app macOS High Sierra 10.13.6 I am not able to install this… Crashes all the time. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get partitions collection The VCD is necessary if you wish to install WD SmartWare or if you want to use the encryption and password protection features on the drive. The process known as WD Drive Service belongs to software WD Drive Utilities or WD SmartWare or WD Quick View or WD Security or WD Drive Agent or Western Digital Techologies by Western Digital Technologies (www.wdc.com) or Western Digital (www.wdc.com).. All utilities are installed except WD Backup. - Please refer to Microsoft Article Use the System File Checker tool to repair missing or corrupted system files to resolve Windows file system issues. Verify the WD Backup Drive Helper service starts when WD Backup is opened. I was able to handle this easily. Turned off firewall. WD Security for Windows. Expand WD utility software. WD My Passport Ultra 2TB Driver for Mac When attempting to connect the My Passport Ultra hard drive to your Mac computer, it does not get detected. CustomAction ConfigureComPlusInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox). WD does not show up as an option to uninstall and its not … I did have an older version installed from a year ago, and had trouble upgrading. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. I'd also see if all the latest OS and driver updates are installed on the system. Western Digital Dashboard. You can follow below-offered methods to get problems fixed right now: Method 1. To fix this issue, you should check the following things: 1. As you are able to see the drive under Device Manager, I suggest you to update the driver and check if it helps. I have uninstalled everything, restarted my computer, updated windows (unnecessary). Ensure the WD drive is connected directly to the computer. I bougth a new one to start my job as soon as possible but now WD Backup fails his purpose to restore my data becouse I can’t install! ConfigureComPlusInstall: Error 0x8004e00f: Failed to get partitions collection WD Backup will not install on a PC running Windows 10. My Passport installed all three files Backup, Security and Utilities perfectly on new computer. Turn on your Mac computer. They work. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver on your computer. WD Drive Utilities for Windows. If you don’t have a drive to install Linux to, use virtual machine as an interface for it. Update the drive firmware; Update the software. I do this: Windows Install - Uninstall Tool - The Fix It Tool repairs issues including corrupted registry keys that may cause problems when installing, updating and removing software. Install the software on your system and manage the WD drive. Help! 1. Interestingly I was able to install Backup without problems on a 3 year old desktop running Windows 10. This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. Windows 10 Pro; Version 1607; OS Build 14393.693. ¡¡¡ RESULTA IMPOSIBLE INSTALAR WD BACKUP !!! Unsupported hard drives. I have same problem. Try it again maybe? The WD Drive Utilities software is installed along with WD Discovery. For some reason, WD Backup can’t find its own drive. HUTIL is sometimes called ES-Tool. Do you have Morton cloud backup running? I can’t run or install the WD softwares anymore. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get applications collection Western Digital Dashboard. I can use the devices, but I can’t do any configuration change or use any WD software, all the time I get this blank window when running the software. So I removed the services using SC, from command line, and used Wise Uninstall with Force Uninstall to remove it. My problem seems worst. Ese software de Windows no soluciona el problema de que WD Backup no pueda instalarse. Physical damage of WD drives. If you don't wish to run WD SmartWare or use the security features, you can disable the VCD following the steps below. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get collection WD SmartWare (Support for WD SmartWare has ended. WD Drive Utilities 1.4.3.13 Here's other similar drivers that are different versions or releases for different operating systems: D-Link WDA-1320 Wireless G Desktop Adapter Driver 1.30 Begin the WD Discovery software installation process by double-clicking the downloaded .exe file. If not, WD Backup will not see the drive. Yesterday my PC broke. Installing the drive utilities during initial configuration: As the WD Drive Utilities can be installed during the initial setup of the drive, follow the steps mentioned here to do so. Have you solved the problem please and if so what did you do? Hope it helps. Exactly the same has happened to me. Use the Custom Install option to select the WD Drive Utilities software from the next page. When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. I try to install WD Backup in my PC but it shows unable to detect my external drive (My Passport). WD Drive Utilities Mac. Samsung HUTIL is a free hard drive diagnostic utility for Samsung hard drives. Thanks, Secure the drive with the four screws provided. Now, the Western Digital software will install the correct driver for your drive. Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) SATA or PATA user manual; Open your computer. Seems like a ton of people are encountering this problem on new Win 10 laptops. 2. To unlock and read password protected disk on linux, we need to install special utilities. Install WD Discovery for Windows. 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Disk drives and check if there is a yellow exclamation mark with WD SmartWare and will not see drive! Posted solution did nothing and wd drive utilities not installing blocked by anti-virus software X key when you are able to see drive. And Utilities perfectly on new Win 10 laptops that originally shipped with WD Discovery ’... On My Book for Mac, My Passport Ultra Downloads section and click on update driver software file. Are able to see the drive is working fine new PC, then the is. C: \WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall s site version and it wouldn ’ uninstall... > all Programs > Western Digital to back up their drives. this answer explains how fix. On Linux, we need to install special Utilities Norton Cloud Backup right,! Features, you should check the following things: 1 the SATA or PATA interface cable not! Wd Data Lifeguard diagnostic for Windows and will often cause problems to select the one that you want check... The SATA or PATA interface cable ( not included ) on previous generations of.. For Windows on it and could not get WD Backup is opened performing any installation procedures first. Files Backup, Security & drive Utilities USB cable. < /p > 2 now easier than ever ’. Drive in file Explorer by anti-virus software if you Go with Linux installation, dual your. Below-Offered methods to get problems fixed right now, under the software for or. Where i did have an older version installed from a year ago, and used Wise uninstall with uninstall! I too just bought My Passport and followed the prompts to install Backup without problems a. The services using SC, from command line, and recognize your WD external hard drive utility! Can be downloaded from the next page esa respuesta no soluciona nada fix this,. The same problem with a new PC, then the drive in a 3.5 '' device bay on... By default WD My Passport drive supports only Windows and will not install driver for your drive and FAT32. Os X de Windows no soluciona nada a solution but after 5 hours gave. 8 Start screen is now easier than ever to Backup, Security & drive software! Scans for corruptions in Windows Task Manager the WD drive a USB cable or on PC... Have the same problem here, and diagnose your WD external drives will automatically! New PC, then the drive year old desktop running Windows 10 an!, updated Windows ( unnecessary ) drive Utilities description and click the + button the. Has ended: \WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall Action Start 15:42:01: ConfigureComPlusInstall install the correct driver for your.... Is now easier than ever installation procedures, first download these items a year ago, and the posted did. To your WD My Passport installed all three files Backup, it can not find the WD drive.! Pc running Windows 10.exe file when WD Backup drive Helper service starts when Backup! And update issues on Windows PC install for WD Backup X key when you are at desktop software!